What is the most efficient way to configure the action that invokes the OmniScript when it will be used across many FlexCards?

What is the most efficient way to configure the action that invokes the OmniScript when it will be used across many FlexCards?

• A. As an OmniStudio Action
• B. As a Lightning Action
• C. As an OS Action
• D. As a Custom Action

Answer: (C)

Using an OS Action is the most efficient way because it’s built specifically to invoke OmniScripts in a reusable, centralized way. Configuring the OmniScript invocation once as an OS Action lets you apply the same action across many FlexCards, ensuring consistent input/output mappings, error handling, and navigation without duplicating logic. This keeps the integration aligned with OmniStudio’s data model and makes maintenance easier, since updates to the action automatically apply wherever it’s used. Other options introduce more UI-specific or custom development overhead: a Lightning Action ties the flow to the Salesforce UI, and a Custom Action or a generic OmniStudio Action would require extra work to replicate the OmniScript invocation logic across cards.

Using an OS Action is the most efficient way because it’s built specifically to invoke OmniScripts in a reusable, centralized way. Configuring the OmniScript invocation once as an OS Action lets you apply the same action across many FlexCards, ensuring consistent input/output mappings, error handling, and navigation without duplicating logic. This keeps the integration aligned with OmniStudio’s data model and makes maintenance easier, since updates to the action automatically apply wherever it’s used. Other options introduce more UI-specific or custom development overhead: a Lightning Action ties the flow to the Salesforce UI, and a Custom Action or a generic OmniStudio Action would require extra work to replicate the OmniScript invocation logic across cards.