What should be your first step when troubleshooting whether a DataRaptor Extract is retrieving data?

What should be your first step when troubleshooting whether a DataRaptor Extract is retrieving data?

• A. Add a key/value pair in the DataRaptor to test it.
• B. Deactivate the card and layout, and go to the PREVIEW tab for the card to test.
• C. Go to the PREVIEW tab in OmniScript to test.
• D. Go to the Lightning Console and reload the page to test.

Answer: (A)

When debugging DataRaptor Extract behavior, the first move is to verify the extract itself by feeding it concrete input and watching what comes back. Adding a key/value pair in the DataRaptor’s test input lets you run the extraction in a controlled way and see exactly which fields are populated in the output. This isolates whether the DataRaptor is actually retrieving data and how the mappings behave, without involving the surrounding UI or orchestration. Testing via the card or OmniScript previews focuses on the UI flow rather than the data retrieval logic, and reloading the Lightning Console just refreshes the page without diagnosing the data path. Starting with a direct DataRaptor test input gives a quick, clear signal about whether the extract is functioning and where to look next if data isn’t returned.

When debugging DataRaptor Extract behavior, the first move is to verify the extract itself by feeding it concrete input and watching what comes back. Adding a key/value pair in the DataRaptor’s test input lets you run the extraction in a controlled way and see exactly which fields are populated in the output. This isolates whether the DataRaptor is actually retrieving data and how the mappings behave, without involving the surrounding UI or orchestration.

Testing via the card or OmniScript previews focuses on the UI flow rather than the data retrieval logic, and reloading the Lightning Console just refreshes the page without diagnosing the data path. Starting with a direct DataRaptor test input gives a quick, clear signal about whether the extract is functioning and where to look next if data isn’t returned.