Which OmniScript element is appropriate for displaying a confirmation with rich text and images after a user action?

Which OmniScript element is appropriate for displaying a confirmation with rich text and images after a user action?

• A. Text Block
• B. HTTP Action
• C. Text Area
• D. Select

Answer: (A)

Displaying a confirmation with rich text and images requires an element that outputs formatted content rather than collecting input or triggering actions. The Text Block in OmniStudio is designed to render content with HTML formatting and embedded images, so it’s ideal for a polished confirmation message after a user action. You can bind data into the Text Block to make the message dynamic, showing specific results along with visuals. In contrast, a Text Area is for user-entered text, a Select provides a dropdown choice, and an HTTP Action makes API calls—none of these are meant for presenting rich, formatted confirmations.

Displaying a confirmation with rich text and images requires an element that outputs formatted content rather than collecting input or triggering actions. The Text Block in OmniStudio is designed to render content with HTML formatting and embedded images, so it’s ideal for a polished confirmation message after a user action. You can bind data into the Text Block to make the message dynamic, showing specific results along with visuals. In contrast, a Text Area is for user-entered text, a Select provides a dropdown choice, and an HTTP Action makes API calls—none of these are meant for presenting rich, formatted confirmations.